Suzuki, Hideo

写真a

Affiliation

Faculty of Science and Technology, Department of Industrial and Systems Engineering (Yagami)

Position

Professor

Career 【 Display / hide

  • 1996.04
    -
    2002.05

    筑波大学, 社会工学系, 講師

  • 2002.06
    -
    2004.03

    筑波大学, 社会工学系, 助教授

  • 2004.04
    -
    2007.03

    筑波大学大学院, システム情報工学研究科, 助教授

  • 2007.04
    -
    2008.03

    筑波大学大学院, システム情報工学研究科, 准教授

  • 2008.04
    -
    2011.03

    慶應義塾大学, 理工学部管理工学科, 准教授

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Academic Background 【 Display / hide

  • 1989.03

    Keio University, Faculty of Science and Engineering, Administration Engineering

    University, Graduated

  • 1996.03

    Tokyo Institute of Technology, Graduate School, Division of Science and Engineering, 経営工学専攻

    Graduate School, Completed, Doctoral course

Academic Degrees 【 Display / hide

  • Doctor of Engineering, Tokyo Institute of Technology, Coursework, 1996.03

 

Research Areas 【 Display / hide

  • Social Infrastructure (Civil Engineering, Architecture, Disaster Prevention) / Social systems engineering (Social System Engineering/Safety System)

  • Social Infrastructure (Civil Engineering, Architecture, Disaster Prevention) / Safety engineering (Social System Engineering/Safety System)

  • Informatics / Statistical science (Statistical Science)

Research Keywords 【 Display / hide

  • Service Quality

  • Marketing Research

  • Quality Mangement

  • Applied Statistics

  • Customer Satisfaction

 

Books 【 Display / hide

  • この一冊で合格! QC検定2級集中テキスト&問題集

    SUZUKI Hideo, ナツメ社, 2022.12

  • はじめて挑戦 QC検定3級 短期集中講座

    須加尾政一, 遊馬一幸, 大津渉, 志村嘉男, 鈴木秀男, 永井一志, 日科技連出版社, 2018.05

  • この一冊で合格! QC検定3級集中テキスト&問題集

    SUZUKI Hideo, ナツメ社, 2015.08

  • サービスサイエンスことはじめ―数理モデルとデータ分析によるイノベーション(第9章「サービス・プロフィットチェーン」)

    SUZUKI Hideo, 筑波大学出版会, 2014.08

  • サービス品質の構造を探る―プロ野球の事例から学ぶ―

    SUZUKI Hideo, 日本規格協会, 2011.05

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Papers 【 Display / hide

  • Evaluation on the Impact of Quality Dimensions for Social Perception

    Shibuya K., Blet J.B., Suzuki H.

    Review of Integrative Business and Economics Research (Review of Integrative Business and Economics Research)  13 ( 1 ) 1 - 19 2024

    Research paper (scientific journal), Joint Work, Last author,  ISSN  24146722

     View Summary

    This study investigates the effect of element for the quality management system (QMS), especially the impact of corporate social responsibility (CSR) in terms of Garvin’s quality dimensions. A quantitative survey approach was applied; results were analyzed using exploratory factor analysis and confirmatory factor analysis. Both analyses were conducted in Japan and France, using sample sizes n = 264 for Japan and n = 286 for France. Structural equation modeling was used to examine the relationships among the various components of the conceptual model, including five different dimensions: serviceability, CSR, ownership cost, customer satisfaction, and customer loyalty. The results of the structural model support four of the five hypotheses and reveal that serviceability factors play an important role in improving customer loyalty. This study empirically tests the conceptual model and discusses the managerial implications.

  • Visualizing the Project of Design for Environment to Improve the Feasibility for Corporate Social Responsibility

    Shibuya K., Hu E., Kobayashi N., Suzuki H.

    Review of Integrative Business and Economics Research (Review of Integrative Business and Economics Research)  12 ( 1 ) 56 - 70 2023

    Research paper (scientific journal), Joint Work, Last author, Accepted,  ISSN  24146722

     View Summary

    To improve the feasibility of accomplishing the superordinate concepts for corporate social responsibility (CSR), the person in charge must efficiently execute development processes. This study aims to make persons in charge recognize task importance by visualizing the value engineering process in automobile interior development, especially design for environment (DfE) process based on the Spiral model and V-model approach of system engineering. Therefore, a method for visualizing the entire DfE process is proposed through the assurance case. The effectiveness of the proposed method was examined through a survey of DfE project members.

  • The Relationship between Work-Life Balance Assisting Measures and Women’s Career Advancement

    Hiroki Iwamoto, Hideo Suzuki

    Journal of the Japan Society for Management Information 30 ( 4 ) 245 - 258 2022.03

    Last author, Accepted

  • A Regression Method Assuming Transfer from Multiple Domains and its Application to Demand Forecast for Taxi: A Proposal of Multi Source Two-stage TrAdaBoost.R2

    柴田 頼仁,岩本 大輝, 小森 晴菜,多賀 友哉,鈴木 秀男

    オペレーションズ・リサーチ 66 ( 3 ) 84 - 89 2021.02

    Research paper (scientific journal), Joint Work, Accepted

  • Evaluation of personnel-adjusted added value: Estimating its relationship with future profit in Japan

    Iwamoto H., Suzuki H.

    Cogent Economics and Finance (Cogent Economics and Finance)  9 ( 1 )  2021

     View Summary

    Personnel-adjusted added value (PAV) is an index to measure human resource management for internal purposes. In this study, the possibilities and limitations of PAV using external estimates are investigated. To measure the effectiveness of PAV, it is compared with the general added value. This proves the effect of the personnel adjustment. The relationship between future performance and PAV (and added value), including other control variables, are statistically analysed by hierarchical linear modelling. The essence of PAV is to separate the basic labour costs from the company-specific personnel costs. To calculate PAV from outside an enterprise, the basic labour costs should be estimated. For this purpose, in addition to financial data, this study uses survey data on recruitment and employment in Japan. Statistical analysis is applied to the 2008–2016 longitudinal company data of 569 Japanese companies. We find that PAV, a management indicator that includes the adequacy of human resource management, is a useful factor related to future performance.

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Papers, etc., Registered in KOARA 【 Display / hide

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Reviews, Commentaries, etc. 【 Display / hide

  • QC検定3級受験 傾向と対策~合格するための12講~:第8講 ヒストグラムと工程能力指数

    鈴木秀男、須賀尾政一、遊馬一幸、大津渉、久保田智広、福丸典芳

    QCサークル誌 ((一財)日本科学技術連盟 )   ( 721 ) 52 - 59 2021.08

    Lead author

  • QC検定3級受験 傾向と対策~合格するための12講~:第7講 統計的方法の基礎

    鈴木秀男、須賀尾政一、遊馬一幸、大津渉、久保田智広、福丸典芳

    QCサークル誌 ((一財)日本科学技術連盟 )   ( 720 ) 53 - 60 2021.07

    Lead author

  • Statistical Analysis in Industrial and Systems Engineering

    鈴木秀男

    オペレーションズ・リサーチ 66 ( 3 ) 135 - 143 2021

    Article, review, commentary, editorial, etc. (scientific journal)

  • Perspectives and Ways of Thinking for Industrial Engineering and Its Future Evolution

    鈴木秀男

    経営システム 30 ( 2 ) 158 - 162 2021

    Article, review, commentary, editorial, etc. (scientific journal)

  • QC検定講座~3級から2級へ~:第12回 回帰分析(2)

    鈴木秀男、須賀尾政一、遊馬一幸、大津渉、中島健一

    QCサークル誌 ((一財)日本科学技術連盟 )   ( 701 ) 50 - 57 2019.12

    Lead author

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Presentations 【 Display / hide

  • Improving the accuracy of Collaborative Filtering using Propensity Score

    Chizuwa,Y., Suzuki, H

    The 19th ANQ Congress 2021, 

    2021.10

    Oral presentation (general)

  • Improving the Accuracy of the Collaborative Filtering with the User Similarity Definition Considering the Item Popularity

    荒川智海, 鈴⽊ 秀男

    (公社)日本経営工学会 2019年 春季大会, 

    2019.03

    Oral presentation (general)

  • Improving the Accuracy of Classifying Tracking Data Using Topological Data Analysis

    稲沢亮佑, 鈴⽊秀男

    (公社)日本経営工学会 2019年 春季大会 , 

    2019.03

    Oral presentation (general)

  • サプライヤーとの恒常的な連携による 外部資源獲得ノウハウ向上の可能性-実証研究による検証-

    石川岳史,岩本大輝, 鈴木 秀男

    日本品質管理学会第48回年次大会 研究発表会 (関西大学 千里山キャンパス) , 

    2018.11

    Oral presentation (general), 一般社団法人日本品質管理学会

  • 品質管理と革新的新製品開発の関係分析ー日本製造業の実証からー

    岩本大輝, 石川 岳史,鈴木 秀男

    日本品質管理学会第48回年次大会 研究発表会 (関西大学 千里山キャンパス) , 

    2018.11

    Oral presentation (general), 一般社団法人日本品質管理学会

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Research Projects of Competitive Funds, etc. 【 Display / hide

  • A Study on quality management considering corporate social responsibility and SDGs initiatives

    2022.04
    -
    2025.03

    MEXT,JSPS, Grant-in-Aid for Scientific Research, 基盤研究(C), Principal investigator

  • A study on the framework for quality management using open innovation

    2019.04
    -
    2022.03

    MEXT,JSPS, Grant-in-Aid for Scientific Research, Grant-in-Aid for Scientific Research (C), Principal investigator

  • 社会的品質および保守サービス性を考慮した顧客満足度指数化モデルと品質管理の枠組み

    2016.04
    -
    2019.03

    Grant-in-Aid for Scientific Research, Research grant, No Setting

  • 高次元データ解析法の開発とそのマーケティング分析への応用

    2016.04
    -
    2017.03

    Keio Gijuku Academic Development Funds, SUZUKI, Hideo, Research grant, Principal investigator

  • 高次元データ解析法の開発とそのマーケティング分析への応用

    2015.04
    -
    2016.03

    Keio Gijuku Academic Development Funds, SUZUKI, Hideo, Research grant, Principal investigator

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Awards 【 Display / hide

  • (財)日本科学技術連盟 信頼性・保全シンポジュウム 推奨報文賞

    MORI Hatsuo, KURE Hirotaka, SUZUKI Hideo, MATSURA Shun, HASEGAWA Yuta, 2010.07, 統合的設計管理手法に関する研究(その2)-片持ち梁問題による多目的トレードオフ設計法の解説-

    Type of Award: Award from publisher, newspaper, foundation, etc.

  • “GOPAL KANJI PRIZE” Best article in Total Quality Management & Business Excellence for 2009

    ARAUZ Rita, MATSUO Hirofumi, SUZUKI Hideo, 2010.06, Measuring Changes in Quality Management: An Empirical Analysis of Japanese Manufacturing Companies

    Type of Award: International academic award (Japan or overseas)

  • 日本品質管理学会論文奨励賞

    SUZUKI Hideo, 1998.10

    Type of Award: Award from Japanese society, conference, symposium, etc.

  • 日本品質管理学会論文奨励賞

    SUZUKI Hideo, 1995.10

    Type of Award: Award from Japanese society, conference, symposium, etc.

 

Courses Taught 【 Display / hide

  • SEMINAR IN INDUSTRIAL AND SYSTEMS ENGINEERING

    2024

  • QUALITY CONTROL

    2024

  • PROBABILITY

    2024

  • OPEN SYSTEMS MANAGEMENT: LECTURE AND LABORATORIES

    2024

  • INDEPENDENT STUDY ON SCIENCE FOR OPEN AND ENVIRONMENTAL SYSTEMS

    2024

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Social Activities 【 Display / hide

  • サーキュラーエコノミー推進機構 アドバイザリーボード

    2022.04
    -
    Present
  • 日本規格協会 評議員

    2016.06
    -
    Present
  • QCサークル誌編集委員会委員

    2016.04
    -
    2021.03
  • 管理図JIS原案作成委員会

    2014.08
    -
    2016.03
  • QCサークル本部 本部幹事

    2014.04
    -
    Present

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Academic Activities 【 Display / hide

  • 日本ダイレクトマーケティング学会編集委員会委員長

    2019.09
    -
    Present

  • 日本ダイレクトマーケティング学会常任理事

    2019.04
    -
    Present

Memberships in Academic Societies 【 Display / hide

  • 行動計量学会, 

    2021.08
    -
    Present
  • 日本統計学会, 

    2014.03
    -
    Present
  • 計算機統計学会, 

    2013.07
    -
    Present
  • 日本ダイレクトマーケティング学会, 

    2009.10
    -
    Present
  • 日本オペレーションズ・リサーチ学会, 

    2002.10
    -
    Present

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Committee Experiences 【 Display / hide

  • 2021.06
    -
    Present

    理事, 公益社団法人日本経営工学会

  • 2019.05
    -
    Present

    常任理事, 日本ダイレクトマーケティング学会

  • 2018.11
    -
    2022.10

    理事, 一般社団法人 日本品質管理学会

  • 2018.10
    -
    Present

    編集委員会委員, 日本ダイレクトマーケティング学会

  • 2017.04
    -
    2020.02

    主査, (公社)日本オペレーションズ・リサーチ学会 データ・サイエンスとマーケティング分析研究部会

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